Customer ServicePayPal Express check out only
To return an item, contact us to get a return authorization number and then return the unused merchandise in new condition within 15 days.
Returns and exchanges are only accepted within 15 days from the invoice date. The following conditions apply:
- All items must be unused and in like-new condition
- Clothing must be unwashed
Enclose a copy of the original packing list and the return form with the return merchandise. Be sure to keep the original packing list for your records.
Ship the return package to:Returns
Newport Beach, CA 92660
- When we receive the return and have determined that it has not been used, your Credit Card or PayPal account will be refunded the full amount, minus the outbound shipping and handling charges (unless it's our fault that you're returning the merchandise). If the item is an exchange, you will be responsible for the inbound and outbound S/H costs for second shipment.
For your protection, we suggest you return your merchandise via UPS or insured Parcel Post. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
If you cancel an order that has already been paid for via paypal or credit card there will be a $4 order restocking/inventory maintenance fee. This fee covers the cost of restocking your order and for inventory control processing.